Title:
Business communication / Marie Flatley, Kathryn Rentz.
Author:
Flatley, Marie Elizabeth.
Rentz, Kathryn.
Publication Information:
Boston : McGraw-Hill Irwin, ©2010.
Call Number:
HF5718 .F57 2010
ISBN:
9780073377810
9780077314064
Physical Description:
xi, 322 [8] pages : color illustrations ; 28 cm
General Note:
Includes index.
Contents:
Communicating in the workplace -- Understanding the writing process and the -- Using visuals in written and oral communication -- Using an appropriate style -- Writing good-news and neutral messages -- Writing bad-news messages -- Writing persuasive messages -- Researching and writing reports -- Writing short reports -- Communicating orally -- Communicating in the job search.
Added Author:
Personal Author:
