Title:
Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard ; foreword by Laura Bush.
Author:
Berman, Lea, author.
Bernard, Jeremy, author.
Bush, Laura Welch, 1946- writer of foreword.
Publication Information:
New York : Scribner, an imprint of Simon & Schuster, Inc., 2018.
©2018
Call Number:
BJ1533.C9 B445 2018
Abstract:
"A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."-- Provided by Publisher.
Edition:
First Scribner hardcover edition.
ISBN:
9781501157981
Physical Description:
xxiv, 226 pages, 8 unnumbered pages of plates : color illustrations ; 24 cm.
Corporate Subject:
Contents:
Foreword / Laura Bush -- Introduction -- Begin with confidence -- Humor and charm, the great equalizers -- The quiet strength of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter -- Conclusion.
Personal Author:
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