Preface -- Acknowledgments -- 1. The idea of community policing -- The community policing revolution -- The philosophical and structural facets of community policing -- What community policing does not constitute -- Reconciling law enforcement with community policing -- 2. A history of communities and policing -- The lessons of history -- The British roots of policing -- Colonial law enforcement in cities and towns -- The rise of municipal police -- Frontier justice -- Vigilantism -- Twentieth-century policing -- Police reform in the 1930s -- The police and minorities -- Initial attempts to reach the community -- The challenge of the late 1960s -- The birth of community policing -- 3. The changing meaning of community -- The importance of definitions -- A history of the meaning of community -- Virtual community and social media -- Assaults on community -- The technological and corporate divide -- How community policing can build a sense of community -- 4. The police and community perception -- People's attitudes toward police -- Age and perception of police -- Race and perception of police -- Gender and perception of police -- Socio-economic status and perception of police -- Personal experience and perception of police -- Barriers to a police-community partnership -- Excessive force -- Police corruption -- Rudeness -- Authoritarianism -- Politics -- Police legitimacy and procedural justices -- 5. Managing and implementing community policing -- Organizing the police -- Principles of organization and police administration -- Classical organizational principles -- Impediments to implementing community policing -- Organizing for community policing -- Strategic planning -- COMPSTAT -- Personnel department -- Tactical planning and operations -- Supervision -- Geographical focus -- Reoriented police operations and problem solving -- Beyond COMPSTAT : predictive policing -- Implementing community policing -- Performance gap -- Recognizing a need for change -- Creating a proper climate for change -- Diagnosing the problem -- Identifying alternative strategies -- Selective strategy -- Determining and operationalizing implementation strategy -- Evaluating and modifying the strategy -- Leadership in the community policing department -- 6. Community policing and crime -- Challenges to traditional crime control -- Examining the nature of crime -- The traditional police effort -- The dynamics of serious crime -- Community policing's strengths.

7. Community policing and fear of crime -- Introduction to fear of crime -- Discovering the "fear of crime" -- The Flint Foot Patrol Experiment -- What is fear of crime? -- Theoretical models explaining fear of crime -- Extent of fear of crime -- Victimization and fear of crime -- Gender and fear of crime -- Age and fear of crime -- Race and fear of crime -- Fear of crime and schools -- Media and fear of crime -- Wealth and fear of crime -- Community policing and fear of crime -- Police programming and fear of crime -- Reducing fear of crime -- 8. Problem solving and policing problem spaces -- The nature of problems and problem solving -- Geographical policing -- Defining dangerous places and hot spots -- The mechanics of problem solving -- Scanning -- Analysis -- Response -- Assessment -- Methods for identifying problems -- Officer observation and experience -- Complaints and community groups -- Crime mapping -- Police reports, calls for service analysis, and crime analysis -- Geographic concentration pattern -- Similar offense pattern -- Community surveys -- Police problem solving -- Why police departments do not engage in problem solving -- 9. Community crime prevention -- Theoretical foundation for crime prevention -- Social Disorganization Theory -- Rational Choice Theory -- Routine Activities Theory -- Types of crime prevention strategies -- Social development programs -- Situational crime prevention -- Crime Prevention through Environmental Design (CPTED) -- Access control -- Target hardening -- Surveillance -- Community crime prevention programs -- Neighborhood watches -- Public media campaigns -- Legislative/administrative programs -- Police programs -- 10. Community policing and drugs -- Nature and extent of drug problem -- Police drug strategies -- High-level enforcement -- Retail-level enforcement -- Efforts aimed at juveniles -- Community policing and drug problems -- 11. Community policing and distinct populations -- Juveniles -- Juvenile crime and violence -- Crime in schools -- Urban youth gangs -- Community policing and gang intervention programs -- Helping the homeless -- Policing thee mentally ill -- Minorities and the police -- Lightning rods of racial tension -- The Rodney King incident -- The Abner Louima incident -- The Amadou Diallo incident -- The Rampart Division scandal -- Driving while Black -- Community policing and immigrant communities -- Tourists and transients -- 12. Toward a new breed of police officer -- Images and impressions -- Traditional police culture -- Resistance to community policing -- Changing traditional police culture -- What community policing offers -- Implications for the future -- 13. Community policing at the crossroads -- Community policing : from theory to practice -- A restatement of the philosophy of community policing -- The social context of the community policing revolution -- Turning the spirit of community policing into practice -- Challenges to the spirit of community policing -- Contemporary issues and questions about community policing -- Community policing and terrorism -- The 10 principles of community policing -- Glossary.