Leadership and management -- Organizational structure of health care -- Strategic management & planning -- Financial management in health care -- Healthcare, regulatory, and certifying agencies -- Organizational decision making & shared governance -- Professional decision making & advocacy -- Communication in the work environment -- Personnel policies & programs in the workplace -- Professional development -- Patient care delivery and management -- Staffing and scheduling -- Delegation of nursing tasks -- Providing competent staff -- Supervising and evaluating the work of others -- Hospital information systems -- Ethical & legal issues in patient care -- Improving organizational performance -- Evidence based practice -- Monitoring outcomes and use of data for improvement -- New graduates : the immediate future.