"The tips and techniques covered will help boost your front-of-the-house staff's confidence, polish their upselling skills, and, most important, increase your bottom line. Waitstaff will learn the proper way to open, present, and serve red, white, and sparkling wines as well as examine the process for properly decanting red wine. Students will also discover the way to retrieve a broken or pushed-in cork from a bottle and gain an understanding of the "quadrant system" method of food and wine pairing. Finally they will learn the techniques for serving cheese tableside"--Publisher's website.