Yielding to persuasion : library data's hazardous surfaces / Jamene Brooks-Kieffer -- Using educational data to inform and persuade / Kate Zoellner -- Telling your library's story : how to make the most of your data in a presentation / Anne C. Elguindi and Bill Mayer -- Collection evaluation : selecting the right tools and methods for your library / Lucy Eleonore Lyons -- Comparing approval and librarian-selected monographs : an analysis of use / Erin L. Ellis ... [et al.] -- E-journal usage statistics in collection management decisions : a literature review / Andrée J. Rathemacher -- Perspectives on using e-journal usage statistics in a serials cancellation project / Andrée J. Rathemacher and Michael C. Vocino -- Using "meta-analysis" in electronic resource decision-making / Tracie J. Ballock, Carmel Yurochko, and David A. Nolfi -- Usage statistics : resources and tools / Margaret Hogarth -- Moving beyond the hash mark : capturing the whole reference transaction for effective decision-making / Danielle Theiss-White, Jason Coleman, and Kristin Whitehair -- Maximizing the value of reference data : a case study / Erika Bennett, Sommer Berg, and Erin Brothen -- Instruction by the numbers : using data to improve teaching and learning / Wendy Holliday, Erin Davis, and Pamela Martin -- If the library were a business, would it be profitable? How businesses go beyond numbers / Michael A. Crumpton -- The use of grounded theory in interlibrary loan research : compliance always occurs / David E. Woolwine and Joseph A. Williams -- Investing in electronic resources using capital budgeting / Timothy M. McGeary -- Data for repositories : making the case and integrating into practice / Hilary Davis -- How library homepage vocabulary influences database usage : use of vendor-provided usage data for homepage design / Melissa Johnson -- NUC accreditation data and evidence-based library management in Nigerian university libraries / Samuel C. Utulu.